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01.Tags for your Favours
02.Orchidea Segnaposto ~ Orchid
03.Orchidea Segnaposto - Orchid
04.Stella del mattino
05.Magica ~ Magic
06.Narciso Velo ~ Veiled Narcissus
07.Bocciolo Romantica ~ Romantic Rose Bud
08.Orchidea Segnaposto - Orchid
09.Nuvola Raso ~ Luxurious Rose
10.Rosellina Artistica
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Giglio Velo ~ Veil Lily
Giglio Velo ~ Veil Lily
£4.90
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Rosa Raso Tulle Bordo Raso - Satin & Veil Rose
These beautuful favours finished off our wedding tables, we ..
5 of 5 Stars!
Shipping & Returns HEADING_TITLE
The Favour Gallery® - Shipping and Returns


1.   Consumer rights

1.1   Our made to order Products are of a bespoke nature and are composed from perishable food materials.  In line with the Consumer Protection (Distance Selling) Regulations 2000 (as amended) as well as hygiene reasons (we cannot guarantee how the Products are stored once delivered to an address), YOU WILL NOT BE ABLE TO CANCEL YOUR ORDER AND REFUNDS CANNOT BE GIVEN unless the Products are proven to be damaged or defective.

2.   Availability and delivery

2.1   All The Favour Gallery® Products are handmade to order in accordance with your custom requirements.  Your order will be delivered between 6-8 weeks after you receive the Confirmation Email, so please ensure this complies with your timescales.

2.2   If you have a requirement to receive any of your Products sooner than this, please contact us on 0844 884 8554 to arrange.  There will be an additional cost for delivery of Products outside of our standard stated timescales.

2.3   The delivery charge for most Products within the United Kingdom Mainland is £4.99 per order up to £20 value and £7.00 per order with value more than £20. All delivery charges are excluded in the price we quote you for the Products.  The delivery charge for most Products within Northern Ireland and non Mainland UK is £4.99 per order under £20 value and £7.99 per order more than £20 in value and the Republic of Ireland (Southern Ireland) is £5.99 per order under £20 value and £9.99 per order more than £20 in value which is excluded in the price we quote you for the Products. All these delivery charges are inclusive of VAT at the current rate. We also deliver to The Isle of Man,Channel Islands and Worldwide but please be aware that additional postage charges will apply for orders to be delivered to these locations. Royal Mail Worldwide Postal Zone 2 delivery charge is £25, Zone 3 is £35 and Zone 4 is £45. NOTE FOR OUR OVERSEAS VISITORS: VAT IN SOME COUNTRIES IS AUTOMATICALLY "0/ZERO"RATED, WHICH MEANS YOU WILL NOT BE CHARGED BRITISH VALUE ADDED TAX.  ALSO NOTE THAT ALL PRICES ABOVE ARE IN BRITISH POUNDS (GBP). THIS SYMBOL (£) IS FOR THE CURRENCY GBP.

2.4   Please note that we do not deliver to P.O. Box addresses.  We can be contacted on 0844 884 8554 (from outside the UK please dial +441189796668) or the other methods described in clause 1 of our Terms and Conditions (Information About Us) of these terms and conditions

2.5   All Products will be delivered in normal business hours Monday to Friday (excluding bank holidays) by our chosen courier (currently UPS, CITYSPRINT, PARCELFORCE, TNT) or by Royal Mail depending on the size and weight of the order.  To ensure that you have received your Products, the courier will request a signature for proof of delivery. Please contact us by email or telephone to if you require an estimated date for delivery. We cannot he held responsible for actual delivery dates by the courier but we can give you an estimate.

2.6   In the event that no-one is available for signature at the address when attempted delivery takes place, the courier will leave a card to explain what you should do next.  The courier will only hold your Products for a limited time in accordance with their policies.  It is your responsibility to check the policy of the relevant courier and arrange a suitable time for re-delivery. If the Products remain uncollected they will be returned to The Favour Gallery®.

2.7   IF YOUR ORDER CONTAINS PRODUCTS MADE FROM CHOCOLATE, ALMONDS OR OTHER PERISHABLE FOOD ITEMS AND ARE RETURNED TO THE FAVOUR GALLERY® BY THE COURIER, NEITHER THE FAVOUR GALLERY® OR GST EUROPE LIMITED WILL BE HELD RESPONSIBLE FOR ANY DEGRADATION IN QUALITY AND NO REFUNDS WILL BE GIVEN IN THESE CIRCUMSTANCES FOR ANY DEFECTIVE PRODUCTS. THESE PRODUCTS ARE PERISHABLE FOOD ITEMS AND WE WOULD NOT BE AWARE OF THE STORAGE CONDITIONS IN WHICH THEY HAVE BEEN HELD BY EITHER YOU OR THE COURIER.

2.8   In the event that your Products are returned to The Favour Gallery® by the courier and have to be re-delivered to your address there will be an additional postage charge which must be paid before re-delivery takes place

2.9   Please note that we cannot be held responsible for occasions when your Products cannot be delivered on time due to circumstances beyond our control – please see clause 17 of our Terms and Conditions (Events Beyond Our Control) for further details.  We use responsible couriers as we want you to receive your Products in good order but as they are a third party and we cannot be held responsible for their actions

2.10   Our Products are well packaged but due to the nature of delivery, on receiving your items, you may find that you have to slightly reshape the wire petals items or plump up the sachets to your preference.

3.   Our refunds policy

3.1 You are required to check your order upon delivery.  If you claim that any Product is defective (EXCLUDING CASES WHERE YOU HAVE FAILED TO ARRANGE DELIVERY WITH THE COURIER AS SPECIFIED IN CLAUSE 10 (Availability & Delivery)), you must contact us on 0844 884 8554 or info@thefavourgallery.co.uk WITHIN 7 (seven) DAYS. We will examine the returned Product and will notify you of any refund (if applicable) via e-mail within a reasonable period of time.  We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for the defective Product. Please note that if you do not notify us of any defective or damaged Products within the 7 (seven) day time limit you may not be entitled to a refund

3.2   We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

The Favour Gallery, The Barn Waterloo Road, Wokingham, Berkshire, RG40 3BY, United Kingdom.   Telephone: +44(0)844 8848554
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